Frequently Asked Questions

Q1. How do I mount my Jugen product, and what tools will I need?

A. We offer two mounting options for added flexibility.

Drill: You’ll need a drill, screwdriver, ruler, and pencil. All required fixings are included in the box.

Non-Drill: Use the provided water-resistant stronghold adhesive for a clean, drill-free finish.

Step-by-step visual installation guidance is included with every product.

Q2. What is included in the box?

A. Each box includes the product, all necessary fixings, clear installation instructions, and Jugen’s signature dust bag - everything needed for installation and care.

Q3. What types of walls can your products be installed on?

A. Jugen products can be mounted on most solid wall types, including brick, concrete, plaster/drywall, and wood. Installation guidance is provided to support correct fitting.

Q4. Are your products suitable for bathrooms and humid spaces?

A. Yes. All Jugen products are water-sealed and rust-resistant, making them suitable for bathrooms and other humid environments.

Q5. How much weight can the products hold?


A. Each product is designed for everyday use, such as coats, towels, and bags. Specific weight guidance is available on our Collection page alongside product dimensions.

Have another question?

Get in touch and we’ll be happy to help.

Office

RAINFOX LTD
3rd Floor
86-90 Paul Street
London EC2A 4NE

Email

support@jugen.co.uk